Inter Medical Care - Your acute care practices in Dortmund and Holzwickede
Fast medical help for acute conditions. We're here for you!
You don't have a regular family doctor, your practice is closed, or your appointments are out? If you experience sudden symptoms such as fever, pain, or infections, we're here for you – quickly, easily, and reliably. Schedule an emergency appointment directly through our appointment booking portal.
Here you can find all information as a PDF.
Information sheet to take away
Acute – but not without structure
Who is the acute practice intended for?
Our acute care practice is aimed at people who currently don't have a regular family doctor or who need medical help at short notice – for example, for infections, pain, or other sudden symptoms and the associated consequences (sick leave, prescriptions, etc.). We are here for you if your family doctor's office is closed, you have recently moved, or you are unable to access a doctor for other reasons. The prerequisite is that you are at least 18 years old and have made an appointment in advance exclusively online via the available appointment booking portal.
We offer you fast, symptom-oriented initial care – clearly structured, competent and with the shortest possible waiting time.
Our acute care: For whom, how and to what extent
What we cannot provide
Please note: We are not responsible for chronic care or emergencies.
No substitute for family doctor
No long-term treatment
No telephone sick note on first contact
No IGeL services, optional certificates or travel vaccinations
No emergency treatment – this is the responsibility of the emergency services
What we can offer
We provide you with immediate, reliable and humane care for acute complaints:
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Acute treatment for infections, pain, etc.
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Prescription of medication as needed
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Issuance of certificates of incapacity for work (AU)
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Laboratory tests if required
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Tetanus vaccinations (more on request)
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Referrals to specialists
Who is the acute practice intended for?
Our acute practice is aimed at people:
without a current family doctor (e.g. closure, relocation, illness) or medical care is not currently available there in a timely manner
with acute but not life-threatening symptoms
from 18 years
by prior appointment
No long-term commitment to a family doctor – just quick help when needed.
This is how your visit with us will work
2. What you should bring with you
Please bring your electronic health card (eGK)/insurance card with you to your appointment. If you have it, please also bring any current documents – such as a medication plan or previous doctor's letters. This information will help us better assess your situation and provide targeted treatment.
1. Make an appointment
To ensure a smooth process, a prior appointment is required. This can only be made online via the appointment booking portal available here. Appointment cancellations and queries are also accepted via these channels. Appointments are only available during our opening hours—please keep this in mind when making your request.
3. On site
When entering our practice, we ask that you wear a face mask if you have flu-like symptoms to protect other patients and our team. Please come alone if possible to avoid unnecessary contact in the waiting area. Please register directly at the reception desk using your electronic health card. Then, please take a seat in the waiting area until your name is called. We strive to ensure a smooth process and short waiting times.
How to find us – central and easily accessible
Our location is easily accessible by public transport and car. Use the interactive map to plan your route and find the quickest way to us. Parking is available nearby.
Frequently Asked Questions
Are you unsure whether an acute care practice is right for you? Or would you like to learn more about the process, services, or requirements before your appointment? In our FAQ section, we answer the most frequently asked questions – clearly, understandably, and to the point. This way, you'll be well prepared.
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